Delay Repay Claim Form

Appeal or Check a Delay Repay Claim

Please enter your delay repay claim reference and security data using the form below, if you wish to submit a new claim, please click here to go to the claim submission page.

Claim reference number

Email Address

Please complete the Recaptcha in order to proceed

View your Claim to:

Update your ticket image
Change your compensation method
Check the status of your claim
Appeal a rejected claim
Appeal the compensation awarded on your claim

Looking for help with your Delay Repay claim? FREQUENTLY ASKED QUESTIONS © Copyright 2023 Tracsis Travel Compensation Services Ltd | Version- 1.1.v i-056c08137f3efa3d2

If you did not travel due to Industrial Action and you had a daily ticket, please visit the c2c website to obtain a refund for your ticket: https://www.c2c-online.co.uk/media-centre/latest-news/refunds-during-industrial-action