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Appeal or Check a Delay Repay Claim

Please enter your delay repay claim reference and security data using the form below, if you wish to submit a new claim, please click here to go to the claim submission page.

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  • Update your ticket image
  • Change your compensation method
  • Check the status of your claim
  • Appeal a rejected claim
  • Appeal the compensation awarded on your claim
FREQUENTLY ASKED QUESTIONS

If you did not travel due to Industrial Action and you had a daily ticket, please visit the c2c website to obtain a refund for your ticket: https://www.c2c-online.co.uk/media-centre/latest-news/refunds-during-industrial-action