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Appeal or Check a Delay Repay Claim

Please enter your delay repay claim reference and security data using the form below, if you wish to submit a new claim, please click here to go to the claim submission page.

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  • Update your ticket image
  • Change your compensation method
  • Check the status of your claim
  • Appeal a rejected claim
  • Appeal the compensation awarded on your claim
FREQUENTLY ASKED QUESTIONS
During these unprecedented times, there will be a significant delay to compensation that is processed as a cheque or voucher. c2c encourages customers to apply for Delay Repay compensation via the credit/debit card or charity options to ensure that we can continue to provide compensation to you in a timely manner.